User SMB Resource Review: TweetAngel

TweetAngel Is Twitter CRM Insurance For Small Businesses.Why it’s great: TweetAngel Is Twitter CRM Insurance For Small Businesses.

TweetAngel makes sure your business is safe on twitter. We will monitor twitter for you and call you up whenever there is a negative tweet.

 

In brief:
TweetAngel is a Twitter monitoring service built specifically for small businesses like restaurants, cafes, and other brick-and-mortar mom-and-pop shops. Whenever an unsatisfied customer posts a negative tweet about the business, a TweetAngel representative will call-up the business owner who will either reply back directly to the unsatisfied customer, or dictate a reply over the phone to a TweetAngel representative.

User SMB Resource Review: GoMo Meter

GoMo helps SMB's get their site ready for the mobile experience.Millions more people are using mobile devices to get online every day. Does your business have a mobile-friendly site? If not—or if you’re not sure—GoMo Meter can help you get your mobile site done right.

Why the GoMo Meter is great: I wanted to submit this great tool that I learned that is free to all users who are interested in mobile optimizing their website. You can type in your current website URL and test how it would look on a phone- the tool also gives great feedback on what you can do to make the experience better. It also connects you with vendors who can help!

 

This was a Small and Medium Business resource submitted by Alana Hall.